January 21, 2010
8:00 AM	AC-3: Pavement Milling: Tips, Techniques & Insights Rick Royals Royals Contracting Fast becoming commonplace on paving projects of all sizes, pavement milling equipment offers an affordable service niche for most paving or pavement maintenance contractors. In this new session you'll learn the basics of milling equipment and the milling operation, how you can support local pavers by becoming a milling subcontractor, and how you can incorporate milling to support your own paving operation. Rick will discuss how to select and buy equipment, pricing insights, and operational and on-the-job tips - so you'll take home what you need to know to about the impact a single piece of milling equipment can have on your business.
8:00 AM	B-09: Building Teamwork within Your Business Brad Humphrey Pinnacle Development Group Those contractors who are the fastest growing have learned how to tap into the diversity of their workers. Building teamwork within your business requires that you learn how to bring the "melting pot" of differences in employees' age, color, experience, and egos into balance. Brad Humphrey will give you practical team-building techniques for you to take back to your business and use with your workers that will change the manner in which you lead people.
8:00 AM	B-10: Strengthen Your Sales & Customer Service Skills Jared Everett, CPFM Everett Professional Services, LLC Customer service and sales go hand in hand, and this session will help you improve both. Jared combines his experience in sales for a paving and pavement maintenance contractor with his experience in purchasing pavement maintenance services for large public institutions to create an effective sales approach considering both sides of the sales proposition. First you'll learn the "best practices" for customer service specifically for the pavement maintenance industry, then you'll learn basic tips that will enhance the personal skills of your sales force so they can deliver better results. This session will also review some simple to use technology solutions to improve sales, service and communication. Plus, you�ll learn how to avoid the Top 10 mistakes bidders make when responding to requests for proposals, and you'll learn how to include the Top 10 items public buyers of pavement maintenance services look for in proposals. Take home insights that will help you improve your customer service, give your sales efforts more impact, and help buyers make a commitment to your company.
8:00 AM	B-11: Taking Your Presentation Skills to the Next Level Giselle Chapman Chapman Business Solutions Getting the job in today's economic climate involves more than just sending in a bid, and this new session will help you improve your presentation skills with an eye toward enhancing your image and landing the contract. You'll learn the keys to creating and presenting a powerful story so your prospects and current customers will be sure to consider -- and hopefully act -- on your information. You'll learn how your body speaks to listeners, how to engage the whole brain with image-based presentations, and how to create a strong opening and an effective close. Take home the tips you need to get your audience to take action!
8:00 AM	B-12: Sealcoating Basics for Contractors Steve Young Young Sealcoating Inc. Improve your sealcoating efficiency, the quality of your sealcoating work - and your sealcoating bottom line - in this new basic sealcoating seminar. You'll learn detailed information about the sealcoating process and the sealcoating business covering topics such as materials, mix design, use of additives, equipment and how to use it, and application techniques. Videos will be used to demonstrate application techniques. You'll also learn some of the more important Dos and Don'ts as well as tips to help you troubleshoot at the jobsite. A great session for new sealcoaters, an excellent training session for crew members, and a solid refresher course for experienced contractors. Take home practical information you can put to work immediately to make sealcoating a more successful - and more profitable - part of your business.
10:00 AM	AC-4: How to Get High-Quality Paving at Night John S. Ball III Top Quality Paving Paving at night can be difficult in more ways than one - and this special session for roadway and highway paving contractors will help ease this difficult but in-demand approach to road construction. A veteran paving specialist will take you through the "ins and outs" of working at night with an eye toward maintaining the same high level of job quality your crews attain during the day. You'll learn how to set up proper signage for traffic control, how to make sure your crew works as safely as possible, and how to coordinate the construction process. If you're a contractor paving at night, or if you're thinking of bidding jobs that require night work to reduce traffic disruption, this is a seminar you won't want to miss.
10:00 AM	B-13: SMART Leadership for Tough Times Brad Humphrey Pinnacle Development Group Tough times call for tough measures - but during tough times many contractors fall into bad habits, making poor decisions in their effort to "stay alive." This session is about keeping your "leadership head" while others are losing theirs. It's for those leaders serious about being at their competitive best while others fold! A few points of interest will be: Be Selective about Your Expenditures. Measure Your Plans, Progress, and Performance. Analyze Your Needs, Wants, and Opportunities. Reinvest in Your Selling, Client Relations, & Marketing. Teach Your Followers to "Fish"! Take home Brad's insights that have enabled many contractors to remain strong, competitive, and yes, even growing during this challenging market. Nothing but straight, practical, and proven talk in this very leadership dominated session!
10:00 AM	B-14: How to Write an Employee Handbook and Set Company Policy Harry Ponder Carolina Business Services & Training Employee handbooks make company policies clear to employees for smooth operation of your business and they also can protect your company in a variety of situations. In this seminar you'll learn why you need an employee handbook, who should be involved in writing it, what should (and shouldn't) be covered, as well as an easy process to keep your employee handbook up to date. You'll also learn how handbooks help you set company policies, the best way to "distribute" your handbook and policies, and you'll learn the legal ramifications of having (or not having) an employee handbook . Sound policies and the employee handbooks that convey them benefit both employer and employee. If you company has employees, this session is for you!
10:00 AM	B-15: Price Your Paving for Profit Guy Gruenberg Grow Consulting Placing a quality mat is only half the job of successful paving contractors. The other half is pricing your work properly, and this new job costing seminar is targeted directly at the paving contractor. You'll learn the essential elements to consider when determining your paving job costs, including how understanding the capacity of your equipment and your team is essential in paving operations. Then you'll go into greater depth on how to calculate costs for aggregate base, hot mix asphalt, how much trucking will be needed, and what type of team you will need to obtain efficient production. Job difficulty will also be discussed. Developed specifically for National Pavement Expo, this paving-focused session will take you step-by-step through job costing for paving contractors to make sure you get what you need to the bottom line.
10:00 AM	B-16: Federal Pavement Marking and Traffic Control Regulations for Private Property Dan Lang Flint Trading Inc. Starting more than two years ago private property became subject to certain MUTCD guidelines as determined by the Federal Highway Administration. This session will help any private property owner or contractor working with commercial, industrial, institutional, or multi-unit residential properties by updating you on MUTCD regulations as they relate to private property -- with an emphasis on their impact on the contractor and the property owner. You'll learn what MUTCD-compliant pavement markings, signage, and other traffic control devices are required on private property, as well as the importance of an effective pavement marking program for property owners or managers concerned about safety, liability, durability, and appearance. While awareness and enforcement of the regulations continues to evolve, this new session will update you on the status of the regulations and help your business stay in the forefront as a knowledgeable resource for your customers.
3:00 PM	B-17: Setting Strategy to Build Your Business Jeff Stokes Next Level Contractor System Studies show that just 4% of all owners have a written plan for their business -- but this 4% makes 10 times more than the others. Building a business that has significant value requires more than hard work and luck. It requires the focused attention of all personnel toward planned strategies to achieve goals. In this session, you will learn how to develop a simple yet effective process of strategy formulation that will grow your business and keep you focused for the upcoming year. You'll learn the value of vision, mission, and strategy in daily activities; why trust is critical to development of strategy; how your past efforts impact your future plans. Plus, learn how to align resources to a strategic plan, and the value of planning on motivation and profits. An essential session for growing contractors.

* Schedule subject to change.