January 22, 2010
9:00 AM	W-8: 2010 "Best Practices" for Contract Sweepers Moderator: Gerry Kesselring Contract Sweepers & Equipment Special NAPSA Pricing! NEW Topics! The talk of the sweeping sessions at NPE since 2006 has been this unique workshop, based on the "roundtable" concept. You will begin by selecting one of the topics below. Topics will be divided into small "roundtable" groups that will discuss, analyze, exchange successful efforts, and determine one or more "action steps" any sweeping contract can take. Halfway through the program attendees will select a second topic and switch tables. Each group will be directed by a facilitator, who is both an experienced sweeping contractor and a specialist in the topic. Once all groups have had an opportunity to analyze and evaluate various ideas and courses of action for their topic, a representative from each topic will report its results and suggestions to the whole group. Where else can you learn how to handle 6 different issues facing the sweeping contractor but in this unique NAPSA/NPE workshop! This year's new topics will be: Certification: How to become a Certified Sweeping Contractor (and how it can benefit your business) Marketing your company in tough economic times Hiring the right people What property managers expect from contractors Key measurements your company needs to track This is a great opportunity to learn how to confront 6 different issues contract sweepers face every day. So come and contribute your ideas - and take home information you can put to use the first day back. Additional time will be available for questions and an even further exchange of ideas. Moderator: Gerry Kesselring, Contract Sweepers & Equipment Facilitators: Mark Carter, Bill's Sweeping Service, Inc. Gerry Kesselring, Contract Sweepers & Equipment Kevin Kroeger, DSS Sweeping Service Bill Schneider, Atlanta Sweeping Service Gabriel Vitale, C & L Sweeper Service Corp. Scott Anderson, Colliers Management Special NAPSA-member Pricing: $75 Others: $129 (check box W-8)
1:00 PM	W-9: Critical Issues for Small Contractors Brad Humphrey Pinnacle Development Group Obstacles faced by owners of small businesses differ from those faced by larger companies, so this 3-hour workshop is designed for contractors employing fewer than 20 people. Moderated by Brad Humphrey, this highly interactive session will focus on problems particular to smaller operations, including designing an organization for growth and profit, employee/crew management, and small business finances. Requiring a high degree of participation, this troubleshooting session enables owners and managers of small businesses to participate in candid discussions of critical aspects of running a pavement maintenance and reconstruction business - where the "consultants" solving the problems are the people who are on the front lines every day - you! The high-level session small contractors demand every year!

* Schedule subject to change.