Schedule of Events

 January 20, 2010
9:00 AMW-1: Applying "Best Practices" to Your Paving Operation
John S. Ball III
Top Quality Paving
NPE Wednesday Workshops -


A "best practices" program for successful paving contractors, their crews, and newcomers to the paving business, this session will take contractors step-by-step through the paving operation. You'll learn how to get the most out of your crew and your equipment and how to complete high-quality paving jobs as efficiently as possible. By relying on his "patented" video discussion, nationally known paving jobsite specialist John Ball explains and is then able demonstrate through video the various paver operations, proper and improper techniques, best paving practices, problems and their solutions, as well as show tips and other insights into the paving process. You'll learn:
  • Paving, rolling, and handwork basics
  • Paver, tractor, and screed operations
  • Proven rolling techniques
  • State-of-the-art joint construction
  • The impact of teamwork and communication on job quality
  • And more!
You'll take home information to make sure your paving operation is operating as efficiently as possible while producing high-quality finished hot mix asphalt pavement. You can rely on this workshop to help you get your paving operation running to its full potential.
9:00 AMW-2: Parking Lot Striping for Contractors
Mick Vinckier
Miktom Parking Lot Maintenance
NPE Wednesday Workshops -

This popular three-hour session will teach you how to become a better striper if you're already in the business - and it will teach what you need to know to become a striper if you aren't one. Designed for the working level and intended as a classroom version of hands-on training, the course will take you through everything from equipment and materials to layout and material application, clean up, and disposal, including:
  • Reading specs and plans
  • Lot squaring
  • Establishing angles
You�ll learn some real tricks of the trade, see some new ideas in tools that will improve the quality of your striping while improving your efficiency, and you'll leave with the sound understanding of parking lot layout and striping that contractors need to be successful. Heavy emphasis will be placed on the basics of laying out 90-degree and angle parking stalls. You'll take home recommendations that will make your job easier as well as tips that will help you improve your finished work. Videos of parking lot striping will be shown. A course for everyone - from crew members to foremen and owners - with a desire to work in or run a more profitable pavement marking business.
9:00 AMW-3: Re-Establishing Your Market Dominance
Brad Humphrey
Pinnacle Development Group
NPE Wednesday Workshops -

In this market, you don't shrink...you attack! This is the perfect time to re-establish your company as the pavement maintenance contractor of choice, and in this new workshop Brad Humphrey will show you how. You'll learn the steps you need to take to make your mark and dominate your market while other contractors are holding back and hoping to just survive. Market Dominance will include:
  • Tightening Up rather than Thinning Out Your Attack
  • Reloading On Your Signage...Getting Your Name Everywhere!
  • Exploiting Your Top 3-5 "Honey Holes"
  • The 10-Step Customer Acquisition Strategy
  • Blitzing the Conference, Media, and Education Circuits
This session is for owners and sales/marketing leaders who are ready to be challenged to "up" their effort and intensity. Let Brad Humphrey lift your spirits and increase your creativity as you raise your company to a more competitive position!
9:00 AMW-4: Sales Skill Sets: Become the Sales Pro You Want to Be
Guy Gruenberg
Grow Consulting
NPE Wednesday Workshops -

Having a successful sales career requires a varied skill set, and this new workshop will help you identify the skills you are already using, outline ways you can fine-tune and improve those skills, and provide easy-to-implement steps that will help you tackle the skills that will take you to the next level of sales professional. Developed specifically for National Pavement Expo, this session will lay out just what you need to do to be successful as a pavement maintenance sales pro. You'll learn why your attitude is so important to your sales success, and you'll work through the essential elements of every successful sales process, including:
  • Prospecting
  • Qualifying
  • Quoting instead of Bidding
  • Closing
  • Follow-up
  • Generating referrals
  • Networking
Combining the best and most important aspects of Guy's acclaimed presentations, "Attitude is Everything in Sales" and "Revving Up your Sales Engine," this high-power session will introduce you to many new concepts and communication tactics that will help you become the sales professional every company needs.
1:00 PMA-1: Basic Marketing for Contractors
Robert Rooks
SealMaster North Carolina
NPE Wednesday Seminars -

Before you can do the work you�ve got to get the job, and this pavement maintenance industry veteran with a strong marketing background will help get you and keep you on the right path to marketing your business. You�ll learn the 4 Ps of marketing, how each impacts your business, and how you can use them to your advantage. You'll learn about the importance of image and advertising, including how to match specific types of advertising to specific types of clients and target healthier business sectors in an unhealthy economy. Plus, learn the value of local involvement, how to develop and maintain a database, and how to get radio or TV exposure for free! What you learn here will give you plenty to do this winter so you can line up work to kick-start your season. Remember, good marketing leads to sales beyond just being a good contractor!
1:00 PMA-2: Time-Saving Solutions for Managing Your Electronic Office
Giselle Chapman
Chapman Business Solutions
NPE Wednesday Seminars -

Time is money, and the better you manage your time, the more time you have to make sales, work in the field, and improve your business. This new session addresses the top "time thieves" in many companies - dealing with e-mail, managing your "to do" list, and calendar coordination. You'll learn about the necessary tools - tools you already have on your computer -- that will help you get time back in your work day. You'll learn how to reduce email volume, how to create a robust subject line, and how to improve the quality and effectiveness of emails. Plus, take home tips on how to touch emails only once - keeping your inbox clean, and how to use the task list to prevent tasks from slipping through the cracks. Come learn how to get the most important things done first, every day!
1:00 PMA-3: Understanding Sealer Additives; How to Do More Work, Better
Mark McLeod
Maintenance Inc.
NPE Wednesday Seminars -

Sealer additives are one of the most misunderstood and misused aspects of the sealcoating business and this new session by an expert on additives and sealcoating will help you get more material down properly and help you provide greater value to your customers. You'll learn about the variety of additives available to sealcoaters, advantages and disadvantages of each additive type, when (and when not) to use additives, and how to match the additive to the pavement. You'll also learn the impact additive use has on sand loading and sealer mix design, and the proper steps to follow when including additives in your mix design. Plus, learn how various additives affect the sealer and what that means for your crew's approach to the job. Take home additive "best practices" you can apply to your very next job!
1:00 PMA-4: Better Crack Repair for Contractors
Michael Delli
Deery American
NPE Wednesday Seminars -

Sealing cracks is one of the fastest-growing segments of the pavement maintenance industry, and this "how-to" session will enable you to complete the crack repair job from beginning to end effectively and profitably. You'll learn about cutting-edge crack repair technology, from cold pour efforts to the oil-jacketed hot-pour kettles that pump material into cracks under pressure, as well as techniques to more effectively repair cracks. Emphasis is on the causes and location of cracking, and on how to properly prepare cracks for sealing - including routing, cleaning, and drying. Different types of crack filling materials will be discussed. Help your clients extend the life of their pavement - and add significant dollars to your bottom line - by properly repairing cracks in asphalt concrete pavement. Information you can take right out to the job site and put to work!
1:00 PMAC-1: Make Big Paving Profits on Small Paving Jobs
Tom Skinner
Skinner Consulting Services
NPE Wednesday Seminars -

You can make big profits by doing small jobs efficiently, and this new session by a noted paving consultant will show you what you need to do to pocket those big profits while doing quality work. You'll learn how labor costs can escalate when paving small, tight areas and why planning -- from trucking to paving to handwork and compaction -- is the key to reducing your labor cost on small projects. And once your paving plan is in place you'll learn how to execute it, making the job appear as if it had been laid in one pass. Proper handwork, preventing birdbaths, and using the right equipment to obtain proper compaction density will also be covered. You'll leave this session knowing that "Get in, know where you are going, and get it done right the first time" are the keys to higher profits on small jobs.
1:30 PMW-5: Managing Employees for Profit & Productivity
Jared Everett, CPFM
Everett Professional Services LLC
NPE Wednesday Workshops -

Your employees ultimately determine the success of your company, and how you find, train, and manage them can be a key to your success. In this session owners, managers, and supervisors will learn how to improve your company's bottom line through more-effective management of human resources. Participants will learn to improve productivity and profitability through:
  • Attracting, hiring and retaining quality employees
  • Applying "best practices" to effectively handle employee discipline and terminations
  • Using employee evaluations to develop and motivate your employees
  • Building effective training programs that will increase your employee's skills and depth, while minimizing the negative effects of employee turnover
This session is designed for managers at any level, from field foreman to business owner. Don't miss out on this opportunity to improve your bottom line by fine-tuning your human resources operation.
3:00 PMA-5: Tightening Your Belt without Sacrificing Excellence
Brad Humphrey
Pinnacle Development Group
NPE Wednesday Seminars -

Why is it that some contractors look for shortcuts whenever times get a little rough? Now is not the time to bend to what is easiest or might "save a buck" when it comes to sacrificing the quality and reputation that you have spent a career developing. Let Brad Humphrey encourage you with some great tips and techniques to tightening your money belt without sacrificing the excellence you're known to produce. You�ll learn to define what you really stand for, re-think "customer freebies," add services that compliment your firm's skill sets, expand your sales effort by engaging "volunteers," Business 101 tips ( including leasing, "flex-hours," preventive maintenance, performance incentives, and more. Every contractor needs to tighten his belt and therefore needs this workshop. Putting off those personal "wants" will help short-term but it will also take some very basic business decisions that look for every cost-effective opportunity possible to saving a dollar without giving up any ground of excellence.
3:00 PMA-6: Writing an Effective Marketing Plan
Harry Ponder
Carolina Business Services & Training
NPE Wednesday Seminars -

Every contractor knows marketing is essential, but how exactly do you go about it? This new session will help owners and managers put into writing a plan of action to meet your company's marketing goals and objectives. You'll learn why you even need a marketing plan, the four essential elements every marketing plan needs to be successful, how to determine your marketing goals, how your competitors affect your marketing plans, how to position yourself in your market, as well as tools to help you determine your market niche. Take home the steps to take to write your marketing plan, including the forms and materials that can help you produce a workable plan that will give you the competitive edge you desire.
3:00 PMA-7: Improving Your Infrared Pavement Repair Operation
Tom Eosso
Eosso Brothers Paving
NPE Wednesday Seminars -

Learn how to integrate infrared repair equipment into your pavement maintenance operation in this contractor-focused session presented by a veteran infrared repair contractor. You'll learn about the infrared process and how to perform the work, plus you'll "work through" examples - complete with photos and on-the-job video - of the unusual variety of jobs that can be completed successfully using infrared technology. And, you'll take home specific infrared techniques and approaches you and your crew can rely on in the field to make infrared pavement repair an efficient and profitable addition to your services. For any contractor doing - or considering - infrared repair.
3:00 PMA-8: How Tire Selection and Maintenance Impacts Your Bottom Line
Noel Hickman
Bridgestone Americas Tire Operation
NPE Wednesday Seminars -

It's no surprise to contract sweepers that tire replacement costs can consume a large portion of any wear parts budget - and be a drag on your profitability. But you can extend tire life and reduce your tire costs through proper selection, reducing "normal" wear and tear, improving tire care and maintenance, and reducing driver abuse. In this session developed specifically for sweepers you'll get a solid understanding of tire basics from the inside out, including tire terminology (size, type, pattern, load rating) and why it's important. You�ll learn about the different types of tires, how to match tire type and size to each vehicle and application, and what happens when you match incorrectly. Plus, get an answer to the question, "Are retreads worth my money?" You'll take home a "dollars-and-sense" understanding of what proper selection and maintenance can mean to your bottom line.
3:00 PMAC-2: Taking Full Advantage of your Free-Floating Screed
Tom Skinner
Skinner Consulting Services
NPE Wednesday Seminars -

One of paving's greatest innovations is the free-floating screed, but do you take full advantage of all it can do for you? By gaining a solid understanding of how the free-floating screed functions and the forces that enable it to lay a quality mat you�ll learn how you can control those forces to make sure your screed functions optimally. You'll learn the difference between lamination and leveling, the difference between laying by depth (pounds per sq. yd.) or making it smooth, then you'll learn and how to determine which the job requires and how to control the screed forces to produce a quality mat no matter which technique the job requires. Take home tips on protecting your screed while heating it up, how the screed can help you achieve density across the full width of the mat, and the operational differences between variable width and fixed width screeds and tamper bar screeds vs. vibratory screeds.
 January 21, 2010
8:00 AMAC-3: Pavement Milling: Tips, Techniques & Insights
Rick Royals
Royals Contracting
NPE Thursday Seminars -

Fast becoming commonplace on paving projects of all sizes, pavement milling equipment offers an affordable service niche for most paving or pavement maintenance contractors. In this new session you'll learn the basics of milling equipment and the milling operation, how you can support local pavers by becoming a milling subcontractor, and how you can incorporate milling to support your own paving operation. Rick will discuss how to select and buy equipment, pricing insights, and operational and on-the-job tips - so you'll take home what you need to know to about the impact a single piece of milling equipment can have on your business.
8:00 AMB-09: Building Teamwork within Your Business
Brad Humphrey
Pinnacle Development Group
NPE Thursday Seminars -

Those contractors who are the fastest growing have learned how to tap into the diversity of their workers. Building teamwork within your business requires that you learn how to bring the "melting pot" of differences in employees' age, color, experience, and egos into balance. Brad Humphrey will give you practical team-building techniques for you to take back to your business and use with your workers that will change the manner in which you lead people.
8:00 AMB-10: Strengthen Your Sales & Customer Service Skills
Jared Everett, CPFM
Everett Professional Services, LLC
NPE Thursday Seminars -

Customer service and sales go hand in hand, and this session will help you improve both. Jared combines his experience in sales for a paving and pavement maintenance contractor with his experience in purchasing pavement maintenance services for large public institutions to create an effective sales approach considering both sides of the sales proposition. First you'll learn the "best practices" for customer service specifically for the pavement maintenance industry, then you'll learn basic tips that will enhance the personal skills of your sales force so they can deliver better results. This session will also review some simple to use technology solutions to improve sales, service and communication. Plus, you�ll learn how to avoid the Top 10 mistakes bidders make when responding to requests for proposals, and you'll learn how to include the Top 10 items public buyers of pavement maintenance services look for in proposals. Take home insights that will help you improve your customer service, give your sales efforts more impact, and help buyers make a commitment to your company.
8:00 AMB-11: Taking Your Presentation Skills to the Next Level
Giselle Chapman
Chapman Business Solutions
NPE Thursday Seminars -

Getting the job in today's economic climate involves more than just sending in a bid, and this new session will help you improve your presentation skills with an eye toward enhancing your image and landing the contract. You'll learn the keys to creating and presenting a powerful story so your prospects and current customers will be sure to consider -- and hopefully act -- on your information. You'll learn how your body speaks to listeners, how to engage the whole brain with image-based presentations, and how to create a strong opening and an effective close. Take home the tips you need to get your audience to take action!
8:00 AMB-12: Sealcoating Basics for Contractors
Steve Young
Young Sealcoating Inc.
NPE Thursday Seminars -

Improve your sealcoating efficiency, the quality of your sealcoating work - and your sealcoating bottom line - in this new basic sealcoating seminar. You'll learn detailed information about the sealcoating process and the sealcoating business covering topics such as materials, mix design, use of additives, equipment and how to use it, and application techniques. Videos will be used to demonstrate application techniques. You'll also learn some of the more important Dos and Don'ts as well as tips to help you troubleshoot at the jobsite. A great session for new sealcoaters, an excellent training session for crew members, and a solid refresher course for experienced contractors. Take home practical information you can put to work immediately to make sealcoating a more successful - and more profitable - part of your business.
8:00 AMW-6: Asphalt Institue Conference - Essentials of Asphalt Paving and Maintenance
Moderator: Wayne Jones, Senior Regional Engineer
Asphalt Institute
NPE Thursday Workshops -


The Asphalt Institute Conference on the Essentials of Asphalt Paving and Maintenance returns for the 2010 National Pavement Expo in Nashville, TN. This one-day training conference taught by Asphalt Institute staff highlights the fundamentals and "best practices" for producing high-quality, long lasting asphalt pavements. Conference presentations are geared toward smaller paving operations.

Attendees will learn about:

  • Materials - asphalt binders and emulsions, aggregates and asphalt mixtures

  • Construction practices - mix properties, placement, compaction, quality control

  • Maintenance and surface preparation techniques - patching, crack sealing, and surface treatments

  • Practical "troubleshooting" guidelines - for paving and pavement maintenance
Plus, attendees will have plenty of time for discussion with the presenters.

The Asphalt Institute Conference is intended to provide basic information on asphalt materials, paving and maintenance. It will serve to prepare NPE seminar and workshop attendees to better understand the more specialized topical training offered in other sessions. Attendees will receive certificates of Professional Development Hours (PDHs) earned following each session.
6 PDHs may be earned.

8:00 - 9:30: Overview of Asphalt Materials: Liquid Asphalt, Emulsions, Aggregates and Mixtures
Wayne Jones, P.E., AI Senior Regional Engineer

10:00 - 11:30: Basics of Construction (Part 1): The Right Mix On The Right Job and Placing it Correctly
Wayne Jones, P.E., AI Senior Regional Engineer

1:00 - 2:30: Basics of Construction (Part 2): Proper Compaction and Working with Quality Control Specs
Wayne Jones, P.E., AI Senior Regional Engineer

3:00 - 4:30: Maintenance and Surface Preparation Techniques: Patching, Crack Sealing and Surface Treatments
Mike Sonnenberg, Asphalt Institute & Wayne Jones, P.E., AI Senior Regional Engineer

Conference attendees will receive a FREE Asphalt Hat when they purchase the new edition of AI's MS-16, Asphalt in Pavement Maintenance and Preservation at our Show Store booth #1109.

For more information about Asphalt Institute publications and seminars, visit www.asphaltinstitute.org.
9:00 AMW-7: The CEO's Took Kit: Putting to Use What You've Already Learned
Kraig Kramers
CEO Tools: The Manager's Workshop
NPE Thursday Workshops -

Sponsored by:






Most CEOs and managers have an extensive "tool kit" of knowledge and experience, gleaned over time with some pain -- but hopefully greater gain. In this "keynote session" nationally recognized speaker and author Kraig Kramers will help you grow and develop your business using the tools you already have, and he'll put you on track to develop many new tools. Kraig will explore his experiences as CEO in eight widely diverse companies, ranging from service to manufacturing, small to large, coast to coast, and private to public. Then, through stories of success � and anecdotal but learning tales of failures - in both growth and turnaround situations, he'll equip you with over three dozen tools to make more money right now!


About the Speaker: As a nationally-known speaker for 25 years, Kraig Kramers speaks to CEOs, universities and management groups 100 times each year. His topics include:
  • Tools that dramatically accelerate profitable business growth,
  • Tools for doing acquisitions that work, and
  • Ways to strategically position companies for success.


    • He is author of CEO Tools: The Nuts-n-Bolts of Business for Every Manager's Success, and was recently named Speaker of the Year out of nearly 2,000 speakers by Vistage/TEC Worldwide, the pre-eminent management coaching firm.
Special NAPSA Pricing! Cost: $50 for NAPSA members;
$129 for non-NAPSA members (check Box W-7)
10:00 AMAC-4: How to Get High-Quality Paving at Night
John S. Ball III
Top Quality Paving
NPE Thursday Seminars -

Paving at night can be difficult in more ways than one - and this special session for roadway and highway paving contractors will help ease this difficult but in-demand approach to road construction. A veteran paving specialist will take you through the "ins and outs" of working at night with an eye toward maintaining the same high level of job quality your crews attain during the day. You'll learn how to set up proper signage for traffic control, how to make sure your crew works as safely as possible, and how to coordinate the construction process. If you're a contractor paving at night, or if you're thinking of bidding jobs that require night work to reduce traffic disruption, this is a seminar you won't want to miss.
10:00 AMB-13: SMART Leadership for Tough Times
Brad Humphrey
Pinnacle Development Group
NPE Thursday Seminars -

Tough times call for tough measures - but during tough times many contractors fall into bad habits, making poor decisions in their effort to "stay alive." This session is about keeping your "leadership head" while others are losing theirs. It's for those leaders serious about being at their competitive best while others fold! A few points of interest will be:
  • Be Selective about Your Expenditures.
  • Measure Your Plans, Progress, and Performance.
  • Analyze Your Needs, Wants, and Opportunities.
  • Reinvest in Your Selling, Client Relations, & Marketing.
  • Teach Your Followers to "Fish"!
Take home Brad's insights that have enabled many contractors to remain strong, competitive, and yes, even growing during this challenging market. Nothing but straight, practical, and proven talk in this very leadership dominated session!
10:00 AMB-14: How to Write an Employee Handbook and Set Company Policy
Harry Ponder
Carolina Business Services & Training
NPE Thursday Seminars -

Employee handbooks make company policies clear to employees for smooth operation of your business and they also can protect your company in a variety of situations. In this seminar you'll learn why you need an employee handbook, who should be involved in writing it, what should (and shouldn't) be covered, as well as an easy process to keep your employee handbook up to date. You'll also learn how handbooks help you set company policies, the best way to "distribute" your handbook and policies, and you'll learn the legal ramifications of having (or not having) an employee handbook . Sound policies and the employee handbooks that convey them benefit both employer and employee. If you company has employees, this session is for you!
10:00 AMB-15: Price Your Paving for Profit
Guy Gruenberg
Grow Consulting
NPE Thursday Seminars -

Placing a quality mat is only half the job of successful paving contractors. The other half is pricing your work properly, and this new job costing seminar is targeted directly at the paving contractor. You'll learn the essential elements to consider when determining your paving job costs, including how understanding the capacity of your equipment and your team is essential in paving operations. Then you'll go into greater depth on how to calculate costs for aggregate base, hot mix asphalt, how much trucking will be needed, and what type of team you will need to obtain efficient production. Job difficulty will also be discussed. Developed specifically for National Pavement Expo, this paving-focused session will take you step-by-step through job costing for paving contractors to make sure you get what you need to the bottom line.
10:00 AMB-16: Federal Pavement Marking and Traffic Control Regulations for Private Property
Dan Lang
Flint Trading Inc.
NPE Thursday Seminars -

Starting more than two years ago private property became subject to certain MUTCD guidelines as determined by the Federal Highway Administration. This session will help any private property owner or contractor working with commercial, industrial, institutional, or multi-unit residential properties by updating you on MUTCD regulations as they relate to private property -- with an emphasis on their impact on the contractor and the property owner. You'll learn what MUTCD-compliant pavement markings, signage, and other traffic control devices are required on private property, as well as the importance of an effective pavement marking program for property owners or managers concerned about safety, liability, durability, and appearance. While awareness and enforcement of the regulations continues to evolve, this new session will update you on the status of the regulations and help your business stay in the forefront as a knowledgeable resource for your customers.
3:00 PMB-17: Setting Strategy to Build Your Business
Jeff Stokes
Next Level Contractor System
NPE Thursday Seminars -

Studies show that just 4% of all owners have a written plan for their business -- but this 4% makes 10 times more than the others. Building a business that has significant value requires more than hard work and luck. It requires the focused attention of all personnel toward planned strategies to achieve goals. In this session, you will learn how to develop a simple yet effective process of strategy formulation that will grow your business and keep you focused for the upcoming year. You'll learn the value of vision, mission, and strategy in daily activities; why trust is critical to development of strategy; how your past efforts impact your future plans. Plus, learn how to align resources to a strategic plan, and the value of planning on motivation and profits. An essential session for growing contractors.
 January 22, 2010
8:00 AMAC-5: Understanding Pavement Defects
James B. Curtis
CHEC Management Systems, Inc.
NPE Friday Seminars -

Increase your success rate, get more work, earn more money, and do a better job for your clients by making sure your pavement repairs treat the cause and not the symptom. One of the highest-rated seminars each year, presented by one of the highest-rated speakers, will cover the causes and cures for all types of pavement defects and teach you how looking at the pavement surface will give you insights into what's going on beneath the pavement. You'll also learn the differences between normal and premature wear and tear and be able to distinguish between problems caused by poor materials and those caused by poor workmanship. Become the local pavement repair expert by learning how and why defects occur.
8:00 AMC-18: The Dollar Value of Quality
Brad Humphrey
Pinnacle Development Group
NPE Friday Seminars -

"Quality" is the basis of your pavement maintenance company's success - or at least it should be - and this visionary session will show you what "quality" is and how "quality" impacts your business from top to bottom. You'll learn what "quality" really means to you and your customers (and your employees) and you'll be surprised when you find out what your company's "cost of quality" really is. You'll take home specific actions to make your pavement maintenance company more "quality based," including steps on enlisting your employees to "buy in" to producing quality for you. Plus, you'll learn how "quality" really does help you make more money! For owners, field leaders, and crew leaders.
8:00 AMC-19: Managing and Motivating the "Mosaic Generation" Workforce
Jeff Stokes
Next Level Contractor System
NPE Friday Seminars -

Not only are there fewer workers available for tomorrow's jobs, but the "Mosaic" workers come with a whole new set of rules and values (including the need for real conversation). In this session you'll discover "generalizations" about this new generation of workers and you'll learn how they compare and contrast with "Boomers" and "Builders." You'll learn detailed action steps that will enable supervisors to engage the hearts and minds of today's workers as you seek to keep them motivated, including: Understanding the forms of communication that are desired and accepted by this generation; learning the key steps in attracting, retaining and motivating these workers; and incorporating new ideas into daily practice to build trust and respect with these workers. Your workforce is the key to your success, and this session will help you get the best out of this new generation of workers.
8:00 AMC-20: Workers' Compensation: How You Can Lower Your Costs
Sam Martin
Lipscomb & Pitts Ins. & Institure of Work Comp Professionals
NPE Friday Seminars -

In most companies between 10% and 50% of workers' comp experience modification factors are flat-out wrong, and in 80% of companies experience modification factors are mismanaged and should be lower. If you've been frustrated by your efforts to understand and control your workers' comp costs this session is for you. You'll learn how knowing and controlling your "mod" affects your bid, simple ways to read and understand your modification factor, and what $1 of lost wages paid to an injured employee really means to your wallet. Plus, learn the most important date of your Workers' Comp year, and get an answer to the question: Should you cancel and redo your policy to reduce your costs? Taking home a solid understanding of experience modification factors will enable you to better control -- and reduce -- your workers' comp costs.
8:00 AMC-21: Parking Lot Layout & Sriping Basics
Robert Liles
Robert Liles Parking Lot Service
NPE Friday Seminars -

Laying out parking lots for striping follows a series of steps that need to be taken in the right order, and this new session by a veteran striping contractor lays it all out for you - starting from the beginning. You�ll learn how to read specs and blueprints, what it means to "square up" a lot, the importance of a base line and how to find or establish one, how to create a perpendicular line and what you can do with it, how to create the various types of angled spaces - and more! Paint and equipment basics will also be covered, plus you'll learn what every striper needs to have in his truck to get every job done. If you want the basics of parking lot layout - for yourself or your crew members - this is the place. Striping veterans attend at your own risk!
9:00 AMW-8: 2010 "Best Practices" for Contract Sweepers
Moderator: Gerry Kesselring
Contract Sweepers & Equipment
NPE Friday Workshops -






Special NAPSA Pricing!
NEW Topics!

The talk of the sweeping sessions at NPE since 2006 has been this unique workshop, based on the "roundtable" concept. You will begin by selecting one of the topics below. Topics will be divided into small "roundtable" groups that will discuss, analyze, exchange successful efforts, and determine one or more "action steps" any sweeping contract can take. Halfway through the program attendees will select a second topic and switch tables. Each group will be directed by a facilitator, who is both an experienced sweeping contractor and a specialist in the topic. Once all groups have had an opportunity to analyze and evaluate various ideas and courses of action for their topic, a representative from each topic will report its results and suggestions to the whole group. Where else can you learn how to handle 6 different issues facing the sweeping contractor but in this unique NAPSA/NPE workshop! This year's new topics will be:
  • Certification: How to become a Certified Sweeping Contractor (and how it can benefit your business)
  • Marketing your company in tough economic times
  • Hiring the right people
  • What property managers expect from contractors
  • Key measurements your company needs to track
This is a great opportunity to learn how to confront 6 different issues contract sweepers face every day. So come and contribute your ideas - and take home information you can put to use the first day back. Additional time will be available for questions and an even further exchange of ideas.

Moderator: Gerry Kesselring, Contract Sweepers & Equipment

Facilitators:
Mark Carter, Bill's Sweeping Service, Inc.
Gerry Kesselring, Contract Sweepers & Equipment
Kevin Kroeger, DSS Sweeping Service
Bill Schneider, Atlanta Sweeping Service
Gabriel Vitale, C & L Sweeper Service Corp.
Scott Anderson, Colliers Management


Special NAPSA-member Pricing: $75
Others: $129 (check box W-8)
10:00 AMAC-6: Essentials of Parking Lot & Driveway Paving
John S. Ball III
Top Quality Paving
NPE Friday Seminars -

Paving of parking lots and residential driveways requires a unique approach and skill set, and this "how to" session will help you perform both types of paving better and more profitably. For parking lot work emphasis will be on creating and executing your paving plan, covering topics such as: factors that affect production rates; drainage; incorporating islands and other obstacles into your paving plan; and where (and which direction) you should start to pave. You'll work through a parking lot paving job that shows all the steps you need to take and pitfalls to avoid. For driveway paving you will take home tips you can use on every job, including proper measuring of the job, determining the proper yields, and how best to execute the paving, whether you're using a self-propelled unit, box paver, or doing it all by hand. An excellent session for anyone entering the paving market or already in the paving business.
10:00 AMC-22: 5 Decisions You Must Make During Tough Times
Brad Humphrey
Pinnacle Development Group
NPE Friday Seminars -

While there are hundreds of decisions you will make during these very interesting economic times, there are five decisions you MUST make if you�re going to be competitive. Come learn the five "must make" decisions that successful contractors make in these critical Decision Areas:
  • Financial: What to Support, Postpone, & Stop!
  • Client Relations: What You Must Not Stop Deciding
  • Growth: How to Expand Your Success...Now!
  • Quality: Taking the Tough (& High) Road to Perfection
  • Employees: Tough Love Decisions that Gain Loyalty
This program is primarily for owners and senior leaders in construction. This is not for the faint of heart as realistic situations will be presented and discussed in this "how to" session.
10:00 AMC-23: Improve Workforce Performance through Feedback
Jeff Stokes
Next Level Contractor System
NPE Friday Seminars -

If you want a workforce that performs work correctly and efficiently for every job, you will need two important components: proper work processes and timely feedback. Unfortunately, many owners and supervisors either say nothing - or too much - neither of which leads to the behaviors you want. In this session you and your supervisors will learn how to provide timely and balanced feedback that both encourages your workers and improves their on-the-job behavior. You'll learn the value of a good work process (and how to make sure yours is good), why today's generation wants feedback more than ever, how to give tough feedback that truly changes behavior, and the right time and place to give feedback. Improve productivity, job quality, and your bottom line by improving your workers' behaviors!
10:00 AMC-24: How Pavement Management Programs Lead To Long-term Client Relationships
James B. Curtis
CHEC Management Systems, Inc.
NPE Friday Seminars -

Contractors looking to establish long-term relationships with their commercial clients - and improve their own cash flow -need to incorporate pavement management programs into their marketing strategy. A pavement management program gives the property owner the tools to better budget and schedule routine short- and long-term pavement repairs, helps extend the life of the pavement, and helps contractors by strengthening client ties and enabling you to schedule work years ahead. After being introduced to the pavement management program concept, you'll learn how to set up this marketing tool in your company, how to sell it to your client, and you'll work through a demonstration to see the impact a pavement management program can have on your company's cash flow. A can't-miss session for contractors doing commercial work.
10:00 AMC-25: Profitable Pavement Maintenance Job Costing
Guy Gruenberg
Grow Consulting
NPE Friday Seminars -

What is the most profitable service you perform? You may be surprised at the answer once you start working through real-time pavement maintenance job costing scenarios. In this session you will be exposed to understanding how to better cost the three primary pavement maintenance services: Sealcoating, cracksealing, and pavement marking. Starting with conceptual spreadsheet costs you will then migrate to how you can apply these basic techniques to your accounting package. QuickBooks Pro will be the example program and the session will work through direct cost to selling price. Included will be determining your overhead and sales budget. Job costing doesn't have to be difficult, but it does have to be done properly. This session will show you how.
1:00 PMW-9: Critical Issues for Small Contractors
Brad Humphrey
Pinnacle Development Group
NPE Friday Workshops -

Obstacles faced by owners of small businesses differ from those faced by larger companies, so this 3-hour workshop is designed for contractors employing fewer than 20 people. Moderated by Brad Humphrey, this highly interactive session will focus on problems particular to smaller operations, including designing an organization for growth and profit, employee/crew management, and small business finances. Requiring a high degree of participation, this troubleshooting session enables owners and managers of small businesses to participate in candid discussions of critical aspects of running a pavement maintenance and reconstruction business - where the "consultants" solving the problems are the people who are on the front lines every day - you! The high-level session small contractors demand every year!
3:00 PMC-26: Executing Your Everyday Business Strategy Every Day
Guy Gruenberg
Grow Consulting
NPE Friday Seminars -

Don't just predict your future -- take control of it! Executing an average strategic plan is far better than not having one or than having a brilliant strategy that never gets acted upon. In this new session you'll learn the essential steps to make sure your strategic plan is carried out. You'll learn how to create a vision, how to create a brand that makes customers want to buy and prospective employees want to work for you, and how to take information from your "SWOT" analysis to create meaningful action plans to accomplish BIG GOALS! Plus, learn why in-depth market segmentation is so important, and how a competitive analysis helps you understand your niche markets. A unique part of this strategy session is identifying your Critical Success Factors. Business strategies are only effective if they are executed; this session will show you how to act on them.
 January 23, 2010
8:00 AMAC-7: Improve Your Overlay Work
Jim Scherocman, P.E., Consulting Engineer

NPE Saturday Seminars -

Overlay work is a mainstay of most paving contractors and this session will help you improve every parking lot and roadway overlay you do. First you'll learn why preparation of the pavement surface is essential to a long-lasting, quality overlay. Then you'll learn surface preparation "best practices" including the most-effective techniques for patching, cracksealing, and cleaning the pavement surface. Next you'll work, step by step, through the construction process, from tack coat application to hot mix asphalt placement and compaction. What you learn in this session will improve your overlays on your very next job!
8:00 AMD-27: Increasing Efficiency in the Field
Guy Gruenberg
Grow Consulting
NPE Saturday Seminars -

Because your crews and equipment are out on every job, any improvement in field efficiency is multiplied over the number of jobs - and that can make a real impact on your business. In this session you'll learn tips and techniques that can help you save money every time your crew heads into the field. You'll learn how to do a better job tracking time, how to minimize equipment repairs, when it's better to rent vs. buy, how to develop measurable goals so you can offer incentives for improved field performance, and more!. Improving field efficiency in pavement maintenance, paving, and sweeping is a challenge - and this new session is up to the task!
8:00 AMD-28: Fine-tune Your Bidding to Get More Work and Help Your Customer
Tim Murphy
Murphy Pavement Technology
NPE Saturday Seminars -

Understanding how to submit the best proposal possible is "make or break" to your business, and making sure that you supply what is asked for is important. But knowing how to develop and present a competent alternate bid is just as important to your success. In this new session you'll learn how paying close attention to bid documents helps you learn what your client is really asking for, and that leads to openings for supplying a better bid than your competition. You'll work through several case studies that demonstrate how a contractor who did not bid what was quoted won the job and still made money by reviewing a client's desired scope of work. Opportunities to improve a scope of work will be explained, explored, and expanded upon in an interactive way.
8:00 AMD-29: Indoor Striping and Outdoor Sports Court Marking
Robert Liles
Robert Liles Parking Lot Service, Tyler, TX
NPE Saturday Seminars -

Striping pros can keep crews and equipment productive and keep cash flowing by providing indoor striping services to factories, warehouses, and other facilities that need indoor marking. In this new session, presented by experienced indoor stripers, you'll learn everything you need to know to take your striping business indoors when the weather gets wet or too cold to stripe. You'll learn how the equipment you already own can be used, and what equipment you need to add. You'll learn about the different marking materials and processes required indoors (including removal of floor sealer), and you'll learn safety guidelines that apply to your indoor work. Plus, you'll get a crash course in striping sports courts as another way to expand your business within the market you currently serve. Don't miss this opportunity to learn these two striping niches from a contractor who works with them every day.
8:00 AMD-30: Pavement Maintenance "Best Practices" for the Jobsite
James B. Curtis
CHEC Management Systems Inc.
NPE Saturday Seminars -

Property owners and managers are increasingly calling upon contractors to perform pavement maintenance instead of using the expense of an engineer or construction manager. But using the correct techniques in the pavement industry is sometimes hard to determine depending on the type of existing materials used on the jobsite. A leading expert on pavement will discuss pavement defects, pavement surface treatments, correct construction techniques and "best practices" for applying pavement repairs, and other state-of-the-art industry standards that can save time and money on the job site and provide your clients with longer-lasting pavement. Timing of repairs and priority of repairs will be discussed, and you'll learn how to match the repair to the pavement. Help your customer get the most bang! for his pavement maintenance buck!
8:00 AMW-10: Successful Sales for Pavment Maintenance Pros
Jeff Stokes
Next Level Contractor System
NPE Saturday Workshops -

Special $99 Workshop Pricing

Selling work is more than just showing up and saying you do "quality" work or hoping your "bid price" is close. Today's selling environment requires real selling skills that start with analyzing and understanding your customer's needs and end with relentless follow up. Successful salespeople understand that selling is a process, and in this new session Jeff Stokes will work you through that sales process so you can improve your sales efforts and results. From this session, you will be able to:
  • Implement a proven 7 step selling process in your next client presentation
  • Develop a more comprehensive proposal based on real client needs
  • Improve sales closing ratios and profit margins
  • Clearly know what changes in your sales process need to be improved
    • >li>How to differentiate yourself in your sales presentation
You'll leave this session with the ability to clearly demonstrate your unique ability to meet your customer's needs better than any other contractor. If you want to increase your sales and your margin this session, developed specifically for National Pavement Expo, is for you.
10:00 AMAC-8: Effective Compaction of Hot Mix Asphalt
Jim Scherocman, P.E., Consulting Engineer

NPE Saturday Seminars -

Compaction is the single most important factor in the ultimate performance of a hot mix asphalt pavement. Achieving the proper air void content in the compacted mix makes the difference between a long-lasting asphalt overlay and one that fails prematurely, causing trouble and frustration for you (and your customer). This top-ranked session, by a highly-rated speaker, will help paving crews understand the basic elements of compaction and the use of various types of rollers, including static steel wheel, pneumatic tire, and vibratory steel wheel rollers. Effective compaction of both stiff and tender hot mix asphalt mixtures will be covered.
10:00 AMD-31: "Accident Readiness" for Your Drivers
Scott Cerosky, Risk Management Specialist

NPE Saturday Seminars -

Drivers are extensions of your company each time they head out to a job, and they face the possibility of an accident every time they pull onto the road. In this new session, by a presenter who has worked 15 years providing specific insurance products and services to the pavement maintenance industry, you'll learn everything you and your drivers need to know and do should an accident occur. You'll learn how to handle on-scene injuries, who to contact, what type of information to gather at the site, how to safeguard the accident scene, and more. Then you'll learn the proper steps to take when reporting the accident to your office, the police, and your insurance company, as well as proper accident follow-up. Plus, take home accident prevention tips your business and drivers can put to use right away. A session for owners, supervisors, and anyone who drives a company vehicle.
10:00 AMD-32: Commercial Paving Materials, Machinery, and Methods
Tim Murphy
Murphy Pavement Technology
NPE Saturday Seminars -

You can win or lose a contract bid if you don't know the difference between different types of asphalt materials available in your region of the nation. Additionally, "machinery and methods" selected for building a hot mix asphalt parking lot can help -- or hurt -- your production as well as the look of your finished work. This session will openly discuss the pros and cons of asphalt mixtures available and their visual as well as performance expectations. Plus, you�ll learn about machinery -- trucks, pavers, and rollers -- and methods that should be used to achieve the best finished work in the most efficient time possible. Come get insights into commercial paving from a specialist who makes a living consulting for property owners and managers!
10:00 AMD-33: Succeeding in Commercial Sealcoating
Nick Howell
T&N Asphalt Services
NPE Saturday Seminars -

Do you presently sealcoat driveways or small projects? Are you interested in learning tricks of the trade and the "how tos" of stepping up to the next level in sealcoating? This seminar will help you tackle large commercial sealcoating jobs and will show that moving up to larger work isn't as difficult - or as expensive - as you might think. You'll learn about marketing to property managers and owners of these larger centers, estimating larger jobs, negotiating with your suppliers for better pricing, typical insurance requirements, essential equipment, benefits of partnering and subcontracting with other contractors, scheduling to please the owner, as well as some other "been there" tricks. Take the anxiety and stress out of doing larger work!
10:00 AMD-34: How to Stripe the Tough Jobs
Mick Vinckier
Miktom Parking Lot Maintenance
NPE Saturday Seminars -

Here's a session with no easy angles! Now that you know striping basics, you need to learn how to handle the tough layout and striping jobs -- and this session by one of the pavement marking industry's most innovative contractors will show you how. Learn to stripe both straight-in 90-degree and 60-degree angled stalls on both inside and outside curves using simple homemade tools -- and no math; learn radius development and how to stripe curved lines; plus take home shortcuts that will make your daily layout work easier. For contractors who have mastered restriping and basic layout, experienced stripers who want a fresh take on parking lot layout, and any pavement marking contractors who want to move up to the next level.