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Schedule of Events coming soon. Please check back for updates. |
| 9:00 AM | W-1:Parking Lot Striping for Contractors Mick Vinckier Miktom Parking Lot Maintenance NPE Wednesday Seminars - 3 Hour Workshop
This popular three-hour session will teach you how to become a better striper if you're already in the business - and it will teach what you need to know to become a striper if you aren't one. Designed for the working level and intended as a classroom version of hands-on training, the course will take you through everything from equipment and materials to layout and material application, clean up, and disposal, including:
- Reading specs and plans
- Lot squaring
- Establishing angles
You'll learn some real tricks of the trade, see some new ideas in tools that will improve the quality of your striping while improving your efficiency, and you'll leave with the sound understanding of parking lot layout and striping that contractors need to be successful. Heavy emphasis will be placed on what you need to know to set up and run a striping business and on the basics of laying out 90-degree and angle parking stalls. You'll take home recommendations that will make your job easier as well as tips that will help you improve your finished work. Videos of parking lot striping will be shown. A course for everyone - from crew members to foremen and owners - with a desire to work in or run a more profitable pavement marking business.
| | 9:00 AM | W-2: How to Be an Effective Leader and Coach Brad Humphrey Pinnacle Development Group NPE Wednesday Seminars - 3 Hour Workshop
Find a great coach, and most likely you will find a great leader. Effective coaches are those who learn that their influence is based on their ability to gain the trust and respect of their team, even when the decisions are not always popular. But how is leadership different from management? What critical coaching skills do leaders use to motivate high performance? And "How I can use leadership and coaching skills to improve morale and performance in my own company?" You'll take home practical tools and techniques you can use immediately to position yourself as an effective coach and leader, including:
- How to instill ownership in your employees
- 3 crucial coaching skills
- How to build trust and credibility
- How leaders challenge without provoking
- How to build a top-performing team
- Why coaching is often harder than playing
Plus you'll take home coaching skills that:
- Encourage, challenge, and promote growth
- Show you how to gain the respect and trust of others
- Show how to improve productivity and understanding in your company.
Included in the session will be a self-assessment that provides a candid critique of key skills for future development and analysis. Who should attend? Any owner, foreman, or construction leader who supervises, directs, and develops other employees and who wants specific instruction on dealing with specific people.
| | 9:00 AM | W-3: Applying "Best Practices" to Your Paving Operation John Ball Top Quality Paving NPE Wednesday Seminars - 3 Hour Workshop
A "best practices" program for successful paving contractors, their crews, and newcomers to the paving business, this session will take contractors step-by-step through the paving operation. You'll learn how to get the most out of your crew and your equipment and how to complete high-quality paving jobs as efficiently as possible. By relying on his "patented" video discussion, nationally known paving jobsite specialist John Ball explains and is then able to demonstrate through video the various paver operations, proper and improper techniques, best paving practices, problems and their solutions, as well as show tips and other insights into the paving process. You'll learn:
- Paving, rolling, and handwork basics
- Paver, tractor, and screed operations
- Proven rolling techniques
- State-of-the-art joint construction
- The impact of teamwork and communication on job quality
- And more!
You'll take home information to make sure your paving operation is operating as efficiently as possible while producing high-quality finished hot mix asphalt pavement. You can rely on this workshop to help you get your paving operation running to its full potential.
| | 9:00 AM | W-4: Street Fighter Marketing: Building Sales on a Shoestring Budget Jeff Slutsky Street Fighter Marketing NPE Wednesday Seminars - 3 Hour Workshop
There is an abundance of theories on how to market your contracting business but none of them offer the low-cost, grass roots approach that Street Fighter Marketing has used for years to help businesses succeed in their markets. Jeff Slutsky, author of numerous marketing and sales books, will give you the "street smarts" to succeed with cutting-edge marketing efforts. You'll learn "a bold new approach to build your business," including:
- The 3 keys to successful localized marketing
- Why most low cost, local marketing efforts fail
- How to preempt your competition
- The 3 benefits of simple consistency over time
Then Jeff will introduce you to a variety of low-cost (or even FREE) local marketing efforts every contractor should take advantage of, then you'll take a close look at how your company can Profit from Non-Profits at No Risk to You, including:
- How to tie fund raising into bottom line profit
- How to leverage the effort for maximum PR
- How to dominate a charitable event for free
- How to identify the perfect opportunity, nearby
- Tips for not getting burned
You'll also learn the impact of "Insider Marketing: Using the Street-Fighter Within" to
- Motivate employees to promote on their time
- Increase your average sale
- Get your customers to make referrals
And a special emphasis will be made on Making More Money with "Street Smart" Mail, covering
- 5 ways to go from 3% to nearly 100% readership
- How to mail for less money
- What kind of message brings in business
- When mailing is a complete waste of money
- 3 ways to always get your mail opened
Marketing drives your business by supporting your sales effort. This new session is a "must" for anyone involved in the planning, organizing, or executing a contractor's marketing program.
| | 1:00 PM | A-1: Twitter, Facebook, and Blogging: How to Capitalize on Social Media Marketing Jeff Korhan True Nature NPE Wednesday Seminars - We are living in a world where superior quality and value are expected -- the differentiating factor in this relationship-based economy is trust. In this era of new media and marketing every contractor needs to integrate social media marketing efforts such as Twitter, Facebook, and Blogs into their marketing efforts. You'll learn how this shift from mass marketing to relationship marketing and selling favors businesses that help communities do what they want to do. Plus you'll learn how social media marketing recognizes that markets are no longer about just selling to buyers, but collaborating with them to create better and more sustainable solutions. A great overview of why your company needs social media marketing.
| | 1:00 PM | A-2: How Risk Reduction Can Lead to Lower Insurance Costs Thomas Zapalac NSM Insurance Group NPE Wednesday Seminars -  Insurance policies are risk transfer contracts, but insurance is only one part of risk management. In this session you'll learn steps you should take to better control your risks, reduce the overall cost of your insurance, and improve your bottom line. You'll learn about internal programs to reduce losses and keep premiums under control, and you'll see the impact housekeeping efforts, job site supervision, equipment maintenance, and more can have on your risk and costs. Plus, you'll learn what to do after a loss and how your company responds after a loss is as important as what you did before the loss occurred. Applying this information will help you control insurance costs and will position your company to take advantage of the most favorable insurance products and pricing in the market. Bring your questions!
| | 1:00 PM | A-3: Power to Your People! Help Your Employees Do More for Your Company Gisell Chapman Chapman Business Solutions NPE Wednesday Seminars - Have you ever wished your employees would do more? Do you know what's stopping them? In this seminar you will learn how to create a work environment where people are empowered, productive, contributing and happy. We'll give you the 10 principles of employee empowerment that you can start implementing today so you can lead your company to the productive, successful and happy business you envisioned. A session with great insights for owners and upper-level managers.
| | 1:00 PM | A-4: Improve Your Asphalt Paver Operations Tom Skinner Skinner Consulting Services NPE Wednesday Seminars - Proper operation of an asphalt paver is essential to the construction of a smooth asphalt pavement with a uniform surface texture. That operation begins with the unloading of the haul trucks and the amount of mix maintained in the paver hopper between truckloads of mix. It continues with the raising of the sides of the hopper and with the delivery of the mix from the hopper back to the augers. Factors that affect the angle of attack of the paver screed will be discussed, including paver speed, head of material, tow point elevation, and manual thickness controls. The use and misuse of extendable screeds will also be covered. Finally, the causes of common mat surface defects will be described and solutions provided. A "can't-miss" session for every paver!
| | 1:00 PM | AC-1: New Concepts in Paving Technology Mean More Profit for You Shel Chesky BioSpan Technologies NPE Wednesday Seminars - The asphalt paving industry is constantly developing new materials, improving existing product, and creating new practices that can help pavement last longer and help contractors do a better job more efficiently, and more profitably. Well, the future is here and in this new product-and-application-focused session you'll learn just what the industry is working on that you can put to work soon - or even right now! You'll learn about new concepts and up-to-date management practices for parking lot paving and project management, pavement restoration, pothole reduction, crack repair. Plus you'll learn what's just around the corner for asphalt and new asphalt binders. What you take home from this down-to-Earth session will help you get the job done and improve your bottom line profitability.
| | 1:30 PM | W-5: Field Execution for Crew & Project Leaders Brad Humphrey Pinnacle Development Group NPE Wednesday Seminars - 3 Hour Workshop
With profit margins tighter than in past years and pavement maintenance contractors taking jobs at lower fees than ever, there is even less margin for error to get it done right the first time in the field. This workshop is all about preparing, planning, and executing the right way the first time. In more than 20 years of working with thousands of construction leaders Brad has witnessed both the good and bad of field execution. You'll learn:
- Developing your field vision for every project
- Casting your project vision for your crews
- Planning: The "pre-mid-post" efforts
- One, two, & four-week "look aheads":
Who should use which and why?
- Conducting crew & project team "huddles"
- Pre-construction planning: The who, what, when, where, & why
- How to build coordination between crews, clients, & vendors
- Five techniques to put 3%-5% back on to your gross profit!
Come and let Brad share with you the winning techniques and proven leadership needed to execute better quality in decision-making, crew coordination, and performance. A perfect session for anyone involved in job planning and management from foremen and crew leaders to project managers and owners.
| | 3:00 PM | A-5: Street Fighter Selling Tactics: Simple Selling Approaches to Easily Close More Sales Jeff Slutsky Stree Fighter Marketing NPE Wednesday Seminars - This new session takes a grass-roots approach making sales as simple - and as successful - as possible. You'll learn why identifying potential clients is the first step in successful sales, how to identify the profitable clients, the 10 steps for determining just how profitable a client will be, the 3 steps for determining the long-term value of a client - and the 17 red flags to watch out for in identifying a problem client. Next you'll work through that all-important first contact, including the importance of "fact gathering" and how to structure fact gathering for a no-fail return visit. Plus, take home tips on how to avoid fee shopping before it becomes an issue, how to deal with the "price" issue when it becomes a major objection, when to fight and when to flee, and more. For every salesperson - and every sales staff!
| | 3:00 PM | A-6: Build Sales and Your Business Legacy By Writing a Blog Jeff Korhan True Nature NPE Wednesday Seminars - Blogging is the most powerful marketing tool available to any business marketer today - without exception. It is the great equalizer because it amplifies what you do well, regardless of the size of your marketing budget. In this new 'how-to-blog' seminar you'll learn why blogs are influencing buyers, how a company blog will help bring business in to your company, and how to set up and run a blog successfully. You'll learn blogging basics as well as blogging "Dos and Don'ts." Plus, you'll learn how blogging helps you develop your business legacy, which increases the overall value of your business. Plus, you'll learn how to go beyond blogging to promote your legacy by developing a Web-based content management system.
| | 3:00 PM | A-7: How Infrared, Recyclers & Hot Box Reclaimers Improve Repairs and Your Bottom Line Kurt Schwartz KM International NPE Wednesday Seminars - Nowadays there's a lot more to pavement repair than cold mix and a shovel, and in this new session you'll learn how you can integrate three technologies - infrared repair, asphalt recycling, and hot box reclaimers - into your pavement repair and rehabilitation operations. You'll learn about the flexibility of infrared equipment, what you need to consider before adding a portable recycler to your fleet (and how that will benefit your business), and why hot box reclaimers are the most inexpensive piece of equipment you can't do without. Plus, job case scenarios will show you how quickly you can repay your investment in this equipment. You'll leave this session knowing how these technologies will help you improve your pavement repairs while making a significant impact on your bottom line.
| | 3:00 PM | A-8: Taking Your Presentation Skills to the Next Level Giselle Chapman Chapman Business Solutions NPE Wednesday Seminars - Getting the job in today's economic climate involves more than just sending in a bid, and this session (which received rave reviews last year) will help you improve your presentation skills with an eye toward enhancing your image and landing the contract. You'll learn the keys to creating and presenting a powerful story so your prospects and current customers will be sure to consider -- and hopefully act - on your information. You'll learn how your body speaks to listeners, how to engage the whole brain with image-based presentations, and how to create a strong opening and an effective close. Take home the tips you need to get your audience to take action!
| | 3:00 PM | AC-2: Improve Your Paving by Improving Your Paving Crew Tom Skinner Skinner Consulting Services NPE Wednesday Seminars - Your employees paving and compaction skills determine the success (and profitability) of each job. This new session, presented by a 40-year veteran of the paving industry, will introduce you to a jobsite method you can use to evaluate and improve the skills of each person on your paving crew. You'll learn how to use a jobsite visit and a simple 10-question review to determine an "expertise level" for each crew member, then you'll learn how to establish a program to address worker deficiencies. You'll take home tips to make sure procedures are understood, assign job responsibilities, set goals, measure results, and reward good performance. Don't miss this opportunity to improve job quality and efficiency by analyzing and improving the skill levels of your paving workforce.
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| 8:00 AM | AC-3: Materials Selection: Higher Quality and Happier Customers, Part 1 Wayne Jones Asphalt Institute NPE Thursday Seminars -  Tired of customers holding up payment because the mix you just placed "looks too coarse"? What is Warm Mix Asphalt (WMA) and will it change my operation? These are a just a couple of many material-related questions that will be answered in this new session developed specifically for the National Pavement Expo shows. Based on the Asphalt Institute's newest manual MS-16 Asphalt in Pavement Maintenance and Preservation, this interactive session will make you more knowledgeable about asphalt materials and mixtures helping your projects look better, sell easier, and be more profitable. There will be plenty of opportunities for questions and answers with Wayne, who has more than 35 years experience in the asphalt paving industry. Attendees will receive certificates granting 1.5 Professional Development Hours (PDHs). For more information about Asphalt Institute publications and seminars, visit www.asphaltinstitute.org.
| | 8:00 AM | B-09: 5 Secrets of Effective Teamwork -- For Contractors Brad Humphrey Pinnacle Development Group NPE Thursday Seminars - When it comes to getting the best out of your crews why mess around experimenting? Let this workshop "cut to the chase" and provide you with the five "jewels" of great construction crew teamwork. You'll learn the difference between "good" and "great" construction crews and what the "great" ones look like, and you'll learn the 5 secrets of effective teamwork - Familiarity, Laser Focus, C&C, "ESP" Communication, and "Foxhole" Conversions - and how to incorporate them into your operation. Plus take home tips on developing crew metrics for a team scorecard. Come learn what it takes to create that "championship" crew and move them to a "dynasty" for years of profitable performance. For any construction leader - especially crew leaders and project leaders -- who benefits from having their workers work in a team fashion.
| | 8:00 AM | B-10: Strategic Social Media Marketing for Entrepreneurs and Small Businesses Jeff Korhan True Nature NPE Thursday Seminars - This cutting-edge marketing session shows you how to build a solid social media foundation for your contracting business. You'll work through a step-by-step approach that other small businesses are using successfully so that you can avoid the question: "I'm here on social media, now what?" You will learn how to use Twitter, LinkedIn, and Facebook to quickly and easily build your reputation, conduct valuable research, and generate more referrals. Plus you'll take home a systematic approach to follow to integrate social media marketing into your traditional marketing efforts.
| | 8:00 AM | B-11: Sealcoating Principles for Contractors Girish Dubey Star Inc. NPE Thursday Seminars - The more you know about sealcoating, the better job you'll do and the more profitable sealcoating business you'll have. This introductory and refresher course is designed to help sealcoating contractors improve the quality of their work -- and their bottom line -- by giving them a better understanding of sealcoating materials, equipment, mix design, and application techniques. Plus, you'll learn some sealcoating Dos and Don'ts and you'll take home tips on troubleshooting at the jobsite. New sealcoaters and those thinking of getting into the business shouldn't miss this session. Plus, it's a solid refresher course for crew members and even industry veterans. And it's all information you can take home and put to use on your next sealcoating job!
| | 8:00 AM | B-12: Improving Your Infrared Pavement Repair Operation Tom Eosso Eosso Brothers Paving NPE Thursday Seminars - Learn how to integrate infrared repair equipment into your pavement maintenance operation in this contractor-focused session presented by a veteran infrared repair contractor. You'll learn about the infrared process and how to perform the work, plus you'll "work through" examples - complete with photos and on-the-job video - of the unusual variety of jobs that can be completed successfully using infrared technology. And, you'll take home specific infrared techniques and approaches you and your crew can rely on in the field to make infrared pavement repair an efficient and profitable addition to your services. For any contractor doing - or considering - infrared repair. | | 8:00 AM | W-6: Successful Sales for Pavement Maintenance Pros Jeff Stokes Next Level Contractor System NPE Thursday Seminars - 3 Hour Workshop
Selling work is more than just showing up and saying you do "quality" work or hoping your "bid price" is close. Today's selling environment requires real selling skills that start with analyzing and understanding your customer's needs and end with relentless follow up. Successful salespeople understand that selling is a process, and in this new session Jeff Stokes will work you through that sales process so you can improve your sales efforts and results. From this session, you will be able to:
- Implement a proven 7-step selling process in your next client presentation
- Develop a more comprehensive proposal based on real client needs
- Improve sales closing ratios and profit margins
- Clearly know what changes in your sales process need to be improved
- How to differentiate yourself in your sales presentation
You'll leave this session with the ability to clearly demonstrate your unique ability to meet your customer's needs better than any other contractor. If you want to increase sales and margin this session is for you. Developed especially with the pavement maintenance contractor in mind!
| | 9:00 AM | W-7: 2011 "Best Practices" for Contract Sweepers NPE Thursday Seminars - 3 Hour Workshop
   
The talk of the sweeping sessions at NPE since 2006 has been this unique workshop, based on the "roundtable" concept. You will begin by selecting one of the topics below. Topics will be divided into small "roundtable" groups that will discuss, analyze, exchange successful efforts, and determine one or more "action steps" any sweeping contract can take. Halfway through the program attendees will select a second topic and switch tables. Each group will be directed by a facilitator, who is both an experienced sweeping contractor and a specialist in the topic. Once all groups have had an opportunity to analyze and evaluate various ideas and courses of action for their topic, a representative from each topic will report its results and suggestions to the whole group. Where else can you learn how to handle 6 different issues facing the sweeping contractor but in this unique NAPSA/NPE workshop! This year's new topics will be:
- Using Social Networking to Increase Sales
- Developing the Next Generation in Your Business
- How Networking Through Associations Can Increase Your Sales
- Best Hiring Practices for Contract Sweepers
- Maximizing GPS in Your Business
- Key Measurements To Use in Your Street Sweeping Business
This is a great opportunity to learn how to confront 6 different issues contract sweepers face every day. So come and contribute your ideas - and take home information you can put to use the first day back. Additional time will be available for questions and an even further exchange of ideas.
Moderator:
Gerry Kesselring, Contract Sweepers & Equipment
Facilitators:
Gabe Vitale, C & L Sweeper Service Corp.
Mark Carter, Bill's Sweeping Service Inc.
Carl Barton, Aardvark Sweeping Services
Kevin Kroeger, DSS Sweeping Service
Mike Lucht, Progressive Sweeping Contractors Inc.
Gerry Kesselring, Contract Sweepers & Equipment
Special NAPSA-member Pricing: $85
| | 10:00 AM | AC-4: Pavement Evaluation and Repairs: Higher Quality and Happier Customers, Part 2 Wayne Jones Asphalt Institute NPE Thursday Seminars - 
In the second part of the Asphalt Institute's specially developed NPE session you'll learn practical "troubleshooting" guidelines for pavement repair including examples of what causes pavements to fall apart. After learning how to evaluate an asphalt pavement you'll tackle "best practices" for repairing asphalt pavements and get tips on how to "up sell" your operations to solve long-term problems for your customers. Based on the new edition of AI's best-selling manual MS-16 Asphalt in Pavement Maintenance and Preservation, this session will provide suggestion on ways to attract repeat customers and how to improve your projects without additional cost. There will be plenty of opportunities for questions and answers with Wayne, who has more than 35 years experience in the asphalt paving industry. Attendance in Part 1 on materials is not a pre-requisite to attending this session. Attendees will receive certificates granting 1.5 Professional Development Hours (PDHs). For more information about Asphalt Institute publications and seminars, visit www.asphaltinstitute.org.
| | 10:00 AM | B-13: Squeezing 3% - 5% More Profit from Your Business Brad Humphrey Pinnacle Development Group NPE Thursday Seminars - Pavement maintenance contractors work darn hard to make good money, yet it always seems there is that "little bit more" that can be made -- but often isn't. Why is that, and what can you do about it? Brad Humphrey will address those questions for owners and leaders, offering tips on how you can generate those next few percentage points of profitability. You'll learn what are you leaving "on the table" at bid proposal time, two critical "non-negotiables" that contractors are often terrible at executing, and three customer-focused techniques guaranteed to get you another percentage of profitability. Plus, learn why "quality really is free" and how "quality" directs more money on your bottom line. A true "for profit" session!
| | 10:00 AM | B-14: How to Stripe the Tough Jobs Mick Vinckier Miktom Parking Lot Maintenance NPE Thursday Seminars - Here's a session with no easy angles! Now that you know striping basics, you need to learn how to handle the tough layout and striping jobs - and this session by one of the pavement marking industry's most innovative contractors will show you how. Learn to stripe both straight-in 90-degree and 60-degree angled stalls on both inside and outside curves using simple homemade tools - and no math; learn radius development and how to stripe curved lines; plus take home shortcuts that will make your daily layout work easier. For contractors who have mastered restriping and basic layout, experienced stripers who want a fresh take on parking lot layout, and any pavement marking contractors who want to move up to the next level. | | 10:00 AM | B-15: How to Construct and Pave a Driveway Don Rooney Pioneer Paving & Grading NPE Thursday Seminars - Constructing and paving asphalt driveways requires a solid understanding of paving basics, and in this new session you'll learn how to pave a driveway from measuring, job costing, and bidding through subbase work, base construction, asphalt placement, and compaction. In addition to effective job planning and crew management you'll learn how to order and schedule hot mix asphalt delivery to get the best results during laydown and compaction, and you'll take home tips you need to successfully pave in locations bordered by patios, garages, houses and flowerbeds. Work using mix dumped and spread by hand will be covered along with paving using an asphalt paver. A great session for driveway paving crews and for owners and supervisors considering adding driveway paving to their services.
| | 10:00 AM | B-16: Setting the STAGE for a Successful Promotional Event Alan Rose Rose Paving NPE Thursday Seminars - Face-to-face marketing is a very important piece in the marketing puzzle. It is a time to get in front of your audience and shine! Whether it involves education, networking, or pleasure, a well-planned and well-executed event can help multiply business for your organization. This seminar will discuss Strategy, Tactics, Action items, Game-day procedure, and Event evaluation-all the necessary components to "STAGE" a successful event. The speaker for this fun-filled seminar has successfully hosted over twenty pavement conferences and open houses; as an attendee, you will learn insider tips and proven techniques that will help take your event to the next level. At the end of the class, you will leave knowing how to generate more awareness for your business, improve relations, and reward or incentivize individuals-all through the power of face-to-face marketing. Don't miss this rare opportunity to learn from one of the best in the business.
| | 1:00 PM | W-8: Developing a Hands-on Strategic Plan for Pavement Maintenance Contractors Guy Gruenberg, Grow Consulting Jeff Stokes, Next Level Contractor System NPE Thursday Seminars - 3 Hour Workshop
What does your company's future look like? Isn't it time you take control of your company's destiny and work on predicting where you fit in your marketplace and controlling your future profitability? In this mini-strategic planning workshop two of NPE's highest-rated consultants with extensive experience in the pavement maintenance industry will guide you as you develop the basics of a strategic plan for your business.
Using sample planning documents from a fictitious paving and pavement maintenance contractor you will learn the essential elements every effective business plan must have:
- SWOT (Strengths, Weaknesses, Opportunities, Threats) Analysis
- Competitive Analysis
- Market Segmentation Analysis
- Value, Mission & Vision Statements
Then, using the sample documents as templates you will break into small guided groups and begin to develop these elements for your own company. As you develop these elements you'll identify the one or two greatest opportunities for your company, then Guy and Jeff will show you how to develop and implement an "action plan" - using the SWOT results and action plan of the fictitious company -- to take advantage of those opportunities.
Contractors will leave this hands-on workshop understanding the structure of a strategic business plan, with the basics of their own plan down on paper, and will take home a proven process to put the plan into action. This is a great workshop for owners and upper-level managers -- and its the perfect opportunity to bring several members of your company and engage them in your future successes. So bring your pens, your business acumen, a willingness to exchange ideas - and be ready to get down to work!
| | 2:00 PM | B-17: Effective Leadership Skills for Owners Brad Humphrey Pinnacle Development Group NPE Thursday Seminars - Leaders are born, not made...or are they? Even if you don't believe you have natural leadership traits, all is not lost. You, too, can become a great leader of your business by acquiring and practicing the skills and habits common to successful leaders. You'll learn the key traits of successful leaders, how leadership differs from management, situational leadership - flexing your style to meet the situation, gathering followers - and how to stimulate teamwork and motivation by leading. A great course for owners, managers, and supervisors to stimulate new growth in their business skills.
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| 8:00 AM | AC-5: Improve Your Overlay Work Jim Scherocman, Consulting Engineer NPE Friday Seminars - Overlay work is a mainstay of most paving contractors and this session will help you improve every parking lot and roadway overlay you do. First you'll learn why preparation of the pavement surface is essential to a long-lasting, quality overlay. Then you'll learn surface preparation "best practices" including the most-effective techniques for patching, cracksealing, and cleaning the pavement surface. Next you'll work, step by step, through the construction process, from tack coat application to hot mix asphalt placement and compaction. What you learn in this session will improve your overlays on your very next job! | | 8:00 AM | C-18: Increasing Efficiency in the Field Guy Gruenberg Grow Consulting NPE Friday Seminars - Because your crews and equipment are out on every job, any improvement in field efficiency is multiplied over the number of jobs - and that can make a real impact on your business. In this session - which received a perfect rating in 2010 -- you'll learn tips and techniques that can help you save money every time your crew heads into the field. You'll learn how to do a better job tracking time, how to minimize equipment repairs, when it's better to rent vs. buy, how to develop measurable goals so you can offer incentives for improved field performance, and more!. Improving field efficiency in pavement maintenance, paving, and sweeping is a challenge ?? and this session is up to the task! | | 8:00 AM | C-19: Managing and Motivating the "Mosaic Generation"Workforce Jeff Stokes Next Level Contractor System NPE Friday Seminars - Not only are there fewer workers available for tomorrow's jobs, but the "Mosaic" workers come with a whole new set of rules and values (including the need for real conversation). In this session you"ll discover "generalizations" about this new generation of workers and you'll learn how they compare and contrast with "Boomers" and "Builders." You'll learn detailed action steps that will enable supervisors to engage the hearts and minds of today"s workers as you seek to keep them motivated, including: Understanding the forms of communication that are desired and accepted by this generation; learning the key steps in attracting, retaining and motivating these workers; and incorporating new ideas into daily practice to build trust and respect with these workers. Your workforce is the key to your success, and this session will help you get the best out of this new generation of workers. | | 8:00 AM | C-20: Parking Lot Layout & Striping Basics Robert Liles Robert Liles Parking Lot Service NPE Friday Seminars - Laying out parking lots for striping follows a series of steps that need to be taken in the right order, and this new session by a veteran striping contractor lays it all out for you - starting from the beginning. You'll learn how to read specs and blueprints, what it means to "square up" a lot, the importance of a base line and how to find or establish one, how to create a perpendicular line and what you can do with it, how to create the various types of angled spaces - and more! Paint and equipment basics will also be covered, plus you'll learn what every striper needs to have in his truck to get every job done. If you want the basics of parking lot layout - for yourself or your crew members - this is the place. Striping veterans attend at your own risk!
| | 8:00 AM | C-21: Sealcoating: Regulatory Challenges and Industry Initiatives NPE Friday Seminars - Anne LeHuray, PCTC Executive Director
Robert DeMott, PhD, DABT Environ
Kirk O'Reilly, PhD, JD Exponent
Refined tar-based sealants are being scrutinized by local, state and federal governments because of a now-discredited theory that sealants are a major source of polycyclic aromatic hydrocarbons (PAHs) in the environment. In this session, the Pavement Coatings Technology Council (PCTC) will describe industry initiatives focused on both understanding how sealants impact the environment and educating government officials and the public about those impacts. You'll leave this session with a better understanding of refined tar-based sealants in the environment, including the Austin, TX, case, and you'll have plenty of time to ask questions of the panel. | | 8:00 AM | W-9: Understanding Pavement Defects & Repair Options James Curtis Chec Management Systems NPE Friday Seminars - 3 Hour Workshop
Get more work, earn more money, and do a better job for your clients by making sure your pavement repairs treat the cause and not the symptom. An expansion and update of the popular "Understanding Pavement Defects" seminar, this new approach combines the principles of pavement design with a solutions-oriented approach to pavement defects to help you increase your success rate on pavement patches and repairs. You'll learn the causes and cure options for all types of pavement defects, you'll take home an understanding of how the pavement surface can give you insights into what's going on beneath the pavement, plus you'll learn the basics of pavement design so you can make the best-possible repair decision for your client. Take home put-to-work information you can use on every pavement repair or patching job!
| | 9:00 AM | W-10: The Profitmakers Toolchest Kraig Kramers CEO Tools/Corporate Partners, Inc. NPE Friday Seminars - 3 Hour Workshop
SPECIAL NAPSA-MEMBER PRICING: $60
What if you had a complete set of instant power tools for growing your profit dollars? That's what you'll take home after attending this high-powered presentation by the acclaimed author of CEO Tools: The Nuts & Bolts of Business for Every Manager's Success. From this dynamic presentation you'll learn more than 150 plug-and-play tools for rapid profit acceleration in your company. Kraig Kramers, who presented last year's top-rated "CEO Tool Kit" workshop at National Pavement Expo, will show you how and when to use these powerful tools while dealing with the real world challenges of:
- Cash-flow
- Capitalization
- People, and
- Process
In this fully-stocked session you'll also learn the "Top 10 Tool Kits" for excelling with:
- Customers
- Financing
- Strategy
- Goal achievement, and
- Celebrating your business successes.
Plus, take home the "Top 10" most-implemented and most-impactful tools of the entire Profitmaker's Toolchest for almost instant success! A can't-miss session for owners, top-level managers, and anyone responsible for growing profit dollars!
| | 10:00 AM | AC-6: Effective Compaction of Hot Mix Asphalt Jim Scherocman, Consulting Engineer NPE Friday Seminars - Compaction is the single most important factor in the ultimate performance of a hot mix asphalt pavement. Achieving the proper air void content in the compacted mix makes the difference between a long-lasting asphalt overlay and one that fails prematurely, causing trouble and frustration for you (and your customer). This top-ranked session, by a highly-rated speaker, will help paving crews understand the basic elements of compaction and the use of various types of rollers, including static steel wheel, pneumatic tire, and vibratory steel wheel rollers. Effective compaction of both stiff and tender hot mix asphalt mixtures will be covered. | | 10:00 AM | C-22: Profitable Pavement Maintenance Job Costing Guy Gruenberg Grow Consulting NPE Friday Seminars - What is the most profitable service you perform? You may be surprised at the answer once you start working through real-time pavement maintenance job costing scenarios. In this session you will be exposed to understanding how to better cost the three primary pavement maintenance services: Sealcoating, cracksealing, and pavement marking. Starting with conceptual spreadsheet costs you will then migrate to how you can apply these basic techniques to your accounting package. QuickBooks Pro will be the example program and the session will work through direct cost to selling price. Included will be determining your overhead and sales budget. Job costing doesn??t have to be difficult, but it does have to be done properly. This session will show you how. | | 10:00 AM | C-23: Sweeper Safety and Operating Techniques that Protect Operators -And Your Business Jim Green Alamo Group NPE Friday Seminars - 
Every contract sweeper wants safer, more effective operators and this session by a certified training specialist will help you make that happen. You'll gain insights into how people learn new safety behaviors, how to use those insights to teach safety behaviors to your operators so they "get it," and how to train your operators in safety "Best Practices" of day-to-day sweeper operations - including operating techniques. You'll leave this session able to evaluate your sweeper operators' safety awareness knowledge, and able demonstrate the "best practices" of sweeper operator safety and operating techniques. Plus you'll take home a sample training workbook and a sweeper operator pre-operation sample checklist. A session every contract sweeper should attend!
| | 10:00 AM | C-24: Better Estimating on Sealcoating Jobs Jeff Stokes Next Level Contactor System NPE Friday Seminars - Knowing how to bid competitively - while still being able to increase your profits - is one of the secrets of running a successful sealcoating business. And this highly successful session will do more than reveal the secret - it will show you how to better calculate the actual cost of each sealcoating job. You will learn bidding techniques that - based on the actual job cost - will ensure you a reasonable job profit, and you'll also work through a step-by-step example of a sealcoating job, learning all the factors that must go into costing and bidding each type of work. Don't miss this chance to increase your profits by improving your estimating and bidding. What you learn in this session can reap profits on your very next bid! | | 10:00 AM | C-25: Complex Striping Layout: How Global Positioning Can Help Fred Stewart Stewart Surveying & Engineering NPE Friday Seminars - Some parking lot layouts are large or complex enough that transferring the layout from blueprint to pavement can be problematic at best. But advances in technology, notably Global Positioning Systems (GPS), can make the process easy and guarantee the layout will be virtually error free. In this new session an engineer/surveyor with experience in the pavement marking industry will show you how you can turn to a GPS specialist to help you solve the most difficult layouts you encounter. He'll start with a crash course on GPS, then show you how GPS can be used to identify everything from aisles to centerline end points to the beginning and end of a bank of stalls. With that background you'll work through two complex projects - each with its own unique problems - where GPS was used to ease layout and produce a top-notch finished job.
| | 1:00 PM | W-11: Getting the Most Out of Your QuickBooks! Pam Newman RPPC, Inc. NPE Friday Seminars - 3 Hour Workshop
Most contractors rely on QuickBooks for office, accounting, and other financial functions, are you getting the most out of this versatile and easy-to-use software? This intermediate-level session, presented by a Certified QuickBooks ProAdvisor and contractor financials specialist, will take you beyond the basics, teaching you more of what QuickBooks can do to help your business. You'll start with a brief review of QuickBook's basic features, including invoicing, bill paying, and financial reports, but then you'll quickly move on to the next level, learning how to use QuickBooks to:
- Set up budgets,
- Implement and simplify job costing,
- Customize reports and forms to meet your specific needs,
- Troubleshoot to meet your specific needs.
Plus, you'll take home tips and shortcuts that will enable you to use QuickBooks more efficiently every day. Designed for contractors and office managers who have some experience using QuickBooks, this session will take your QuickBooks use to the next level by helping you become more proficient in its use.
| | 2:00 PM | C-26: Repeat Sales: The Secret to Long-term Success Guy Gruenberg Grow Consulting NPE Friday Seminars - The more repeat business you have, the less money you'll spend on advertising, marketing, and "cold calls," and the greater your profits, long-term success, and business security. In this new session, Guy Gruenberg will take you through techniques and approaches that could "re-add" 30%-50% to your annual revenues. You'll cover pre-planning that includes "post-work" opportunities, insuring that you really do quality work-the first time, updating your customers throughout your construction process, how to network each sale into multiple sales opportunities. Plus learn how to leave your customer jealous of having you work for anyone else! This session is for owners and sales professionals who want to build a pavement maintenance "annuity" for future security! | |
| 8:00 AM | AC-7: Essentials of Parking Lot & Driveway Paving John Ball Top Quality Paving NPE Saturday Seminars - Paving of parking lots and residential driveways requires a unique approach and skill set, and this "how to" session will help you perform both types of paving better and more profitably. For parking lot work emphasis will be on creating and executing your paving plan, covering topics such as: factors that affect production rates; drainage; incorporating islands and other obstacles into your paving plan; and where (and which direction) you should start to pave. You'll work through a parking lot paving job that shows all the steps you need to take and pitfalls to avoid. For driveway paving you will take home tips you can use on every job, including proper measuring of the job, determining the proper yields, and how best to execute the paving, whether you??re using a self-propelled unit, box paver, or doing it all by hand. An excellent session for anyone entering the paving market or already in the paving business.
| | 8:00 AM | D-27: Creating a Motivating Environment Bob Dusin Gang Box Productions NPE Saturday Seminars - Your employees are the backbone of your business, and how you motivate them will determine how well they produce for you. In this "how to" session you will learn what motivation really is, answer the question "Do we really know what it is we??re trying to do?", and learn the Top Five things that motivate most employees (Surprise! Money doesn??t make the list.). You will learn how to create a "climate of ownership," specific steps you can take to get your people to work like it's their company, and how to prevent "demotivators" from sabotaging your workplace. Plus, take home tips on how to show sincere appreciation for a job well done. You'll leave this session knowing how to get your employees excited about their work - and your company!
| | 8:00 AM | D-28: Succeeding in Commercial Sealcoating Nick Howell T&N Asphalt Services NPE Saturday Seminars - Do you presently sealcoat driveways or small projects? Are you interested in learning tricks of the trade and the ??how tos?? of stepping up to the next level in sealcoating? This seminar will help you tackle large commercial sealcoating jobs and will show that moving up to larger work isn??t as difficult - or as expensive - as you might think. You'll learn about marketing to property managers and owners of these larger centers, estimating larger jobs, negotiating with your suppliers for better pricing, typical insurance requirements, essential equipment, benefits of partnering and subcontracting with other contractors, scheduling to please the owner, as well as some other "been there" tricks. Take the anxiety and stress out of doing larger work! | | 8:00 AM | D-29: Lead a Thriving Business in Any Economy Gary Rabine Rabine Paving NPE Saturday Seminars - Build and run your business to thrive no matter what the economic and market conditions, this new session will show you how. Presented by a contractor who built a 50-million-dollar paving business from scratch and operates over $140 million in annual businesses, you will learn how passionate leadership can help you deliver world class products, services and differentiation. You will learn why low price equals low reward and high risk and how building a business model that competes on value driven solutions equals high reward and low risk. You will also learn how to create a culture that attracts great people and targets relationship oriented clients enabling a fun, competitive working environment. Discover why champion networking will help you grow your brand and develop loyal advocates and how adding CSR (Corporate Social Responsibility) will strengthen your brand through organized giving and environmental and sustainable leadership.
| | 8:00 AM | D-30: Warm Mix Asphalt and Its Impact on Your Paving Operation James Curtis, Chec Management Systems Don Rooney, Pioneer Paving & Grading NPE Saturday Seminars - One of the most innovative paving technologies to come along in recent years is warm mix asphalt and in this new session you'll learn all about this material and how to put it down. You'll learn the basics -- including why warm mix asphalt is becoming increasingly important in the paving industry -- from a consultant who specs the jobs and manages the projects, then you'll get the on-the-job perspective from a contractor who's used it in the field, including paving a test section of a parking lot. You'll learn how warm mix is similar to traditional hot mix asphalt, how it acts differently, and what you need to know when bidding and constructing pavements involving this cutting-edge technology. You'll take home a greater understanding of the impact warm mix asphalt is likely to have on your in-the-field paving operation, your bidding process, and your paving business.
| | 8:00 AM | W-12: Sales Skill Sets: Become the Sales Pro You Want to Be Guy Gruenberg Grow Consulting NPE Saturday Seminars - 3 Hour Workshop

Special $115 Workshop Pricing
Having a successful sales career requires a varied skill set, and this new workshop will help you identify the skills you are already using, outline ways you can fine-tune and improve those skills, and provide easy-to-implement steps that will help you tackle the skills that will take you to the next level of sales professional. Developed specifically for National Pavement Expo, this session will lay out just what you need to do to be successful as a pavement maintenance sales pro. You'll learn why your attitude is so important to your sales success, and you'll work through the essential elements of every successful sales process, including:
- Prospecting
- Qualifying
- Quoting instead of Bidding
- Closing
- Follow-up
- Generating referrals
- Networking
Combining the best and most important aspects of Guy's acclaimed presentations, "Attitude is Everything in Sales" and "Revving Up your Sales Engine," this high-power session will introduce you to many new concepts and communication tactics that will help you become the sales professional every company needs.
| | 10:00 AM | AC-8: Improving Asphalt Mat Quality John Ball Top Quality Paving NPE Saturday Seminars - If you're looking to improve the quality of your hot mix asphalt mat, this highly rated "must attend" session is back! Segregation of hot mix asphalt will result in long-term pavement distresses, will affect your job-quality bonus, and could result in the job failing to pass inspection. In this session you'll learn what segregation is, the different ways it can occur, which mixes are more susceptible to segregation, what problems segregation can cause, how to identify segregation before it reaches your paver, and how to identify segregation in the mat. You'll learn the steps you can take all along the way - from the plant through delivery and installation - to reduce mix segregation. And, you'll learn the steps you should take once you realize segregation is evident behind the paver screed. | | 10:00 AM | D-31: Effective Jobsite Planning and Organizing Bob Dusin Gang Box Productions NPE Saturday Seminars - Projects today are driven by speed. It's not just how fast you can complete a project but how you can be productive and cost-effective at the same time. Speed and productivity start with proper "pre-planning" and a focus on organizing all of our resources - material, equipment, people, schedules, and data. In this new session you'll learn effective ways to produce quality short interval plans and how to avoid the high costs associate with disorganization and chaos. So get organized, promote teamwork, and eliminate waste with these proven methods!
| | 10:00 AM | D-32: From Field General to Business Manager: Steps Busy Owners Need Take Vinny Engongoro Roccie's Asphalt Paving NPE Saturday Seminars - Many owners (and upper managers) are very hands-on in day-to-day operations but their well-meaning attention to detail can slow the growth and profitability of their company. In this new session you'll learn steps to take and systems to put in place to help you become an overall manager rather than a hands-on field general. Topics you'll cover include understanding and using financials, the importance of job costing and job time tracking, tracking leads and marketing, managing a salesperson, activity replication, and the importance of job descriptions. Plus, you'll learn how the major parts of your company -- administration, sales and marketing, and production -- should interact. Come and learn what you as an owner should (and shouldn??t) be doing on a daily, weekly, and monthly basis to assure you are working on (not in) your business.
| | 10:00 AM | D-33: Thermoplastic 101: Materials, Application, Troubleshooting and PROFITS Greg Driskell Professional Pavment Products NPE Saturday Seminars - Many property managers and municipalities have discovered that hot-applied thermoplastic marking materials make real economic sense for their parking lots, crosswalks, and other niche uses. This new session is packed with everything you need to know to add this profitable marking niche to your pavement marking business. In addition to learning basics about material, equipment, application and troubleshooting methods, job costing, and proper safety procedures, you'll take home insights into the various market niches open to hot-applied thermoplastic products. You'll learn how to sell these durable, long-lasting products to your price-sensitive customers, and you'll leave with a dollars-and-cents understanding of what thermoplastic work can offer your business. All attendees will receive an exclusive, comprehensive thermoplastic application guide.
| | 10:00 AM | D-34: How Your Financial Information Can Make You More Profitable Pam Newman RPPC Inc. NPE Saturday Seminars - Financial knowledge is financial power! In this new session Pam Newman, author of Out of the Red, will show you how you can power-up your business using your company's financials. You'll learn what financial information you need to be collecting, the best and easiest ways to go about collecting it, and - most importantly -?? what to do with it once you??ve got it. You'll leave this session with a solid understanding of basic financial terminology, including how to read and understand a financial statement, and you'll learn what those financial statements are really telling you about your business. A great session for new owners, those thinking about owning a business, and upper-level managers who need to deal with financials. Don't miss this opportunity to strengthen your business using your financial information.
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